Located right in the heart of Marunouchi business district, Palace Hotel Tokyo is 5-star luxury accommodations boasting 7 restaurants, a spa and a free-access fitness center and indoor swimming pool. It is directly connected to Otemachi Subway Station and an 8-minute walk from JR Tokyo Station. Free WiFi is provided in the entire area. Offering elegant and chic ambiance, each spacious room comes with a large LCD TV, a blu-ray/DVD player and a safety box. A fridge and an electric kettle are also provided. The private bathroom includes a small TV, a bath tub and toiletries. While staying at Tokyo Palace Hotel, guests can enjoy a workout at the fitness gym, or receive rejuvenating treatments at the on-site Evian Spa Tokyo. The concierge desk can arrange various services for guests including mobile phone rentals. Tablet rentals, copy and fax services are available for an extra charge upon request at the front desk or club lounge. Guests can enjoy authentic Japanese culinary experiences in Wadakura restaurant, Tatsumi tempura restaurant and Kanesaka sushi restaurant. Esterre offers exquisite French cuisine and the city views, while Grand Kitchen serves international dishes throughout the day. Located right next to the Imperial Palace, the hotel is a 10-minute walk from Ginza shopping area, and a 5-minute train ride from Akihabara electric town. Popular Tsukiji Fish Market can be reached within a 10-minute taxi ride. Airport limousine busses are available to/from Narita and Haneda airports at an extra charge.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.7)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
2 twin beds
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Guest reviews

Categories:

Staff
9.7
Facilities
9.6
Cleanliness
9.7
Comfort
9.7
Value for money
8.3
Location
9.7
Free WiFi
9.3
High score for Tokyo
Select topics to read reviews:

See what guests loved the most:

  • Alhosani
    United Arab Emirates United Arab Emirates
    Gorgeous hotel with a wonderful scene and location. Would recommend for special occasions, and highly recommend enjoying the hotels resturant downstairs, some amazing food and coffee. The Hotel also provided amazing room service in case of...
  • Kasun
    United Arab Emirates United Arab Emirates
    welcoming and luxurious service from all associates mentioned first person we meet ms Konda from guest service what service she is taking care all our request with in seconds great service keep up good work
  • Jared
    United States of America United States of America
    exceptional customer service attentive staff lovely breakfast each morning incredible shower-lots of pressure comfortable beds beautiful views

Hotel area info

Restaurants
1 Restaurant On Site

  • レストラン #1

    No additional info available

Amenities of Palace Hotel Tokyo
Great facilities! Review score, 9.6

Most popular amenities
  • Indoor swimming pool
  • Non-smoking rooms
  • Free WiFi
  • Parking on site
  • Airport shuttle
  • Fitness center
  • Spa
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Outdoors
  • Terrace
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Blu-ray player
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • DVD player
  • Telephone
  • Pay-per-view channels
Food & Drink
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs ¥3,300 per day.
  • Valet parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
General
  • Convenience store on site
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Chapel/Shrine
  • Carpeted
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
Spa
  • Spa facilities
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Japanese

House rules

Palace Hotel Tokyo takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card JCB American Express Cash Palace Hotel Tokyo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the hotel will undergo periodic inspections of power receiving equipment based on the Electricity Business Law on the following dates/times: 10/01/2024, 12:00-15:00. 11/01/2024, 16:00-18:00.

During this period, there will be a power outage in the facility.

Service suspension due to power outage

TV, Blu-ray/DVD/CD player

Internet connection (LAN / Wi-Fi)

Telephone (landline/mobile phone)

* Landline telephones can be used in restrooms (external calls possible)

In-room lighting, in-room electrical outlets

Electric curtains, washlet

air conditioning

10/01/2024-11/1/2024, 24:00 -05:00

Service suspension due to power outage

Telephone (mobile phone)

* Landline phones can be used in the guest rooms and restrooms (external calls possible)

Fitness room (5th floor)

Please note that during the above hours, there may be some malfunctions such as opening and closing of curtains.

In addition, due to the power outage, the business hours of the following stores have changed.

Royal Bar (1F), The Palace Lounge (1F), Lounge Bar Prive (6F)

Wednesday, January 10, 2024 10:30 pm L.O. (11:00 pm Close)

In-room dining

~Wednesday, January 10, 2024 11:00 pm L.O.

It will no longer be available from midnight – 7:00 am on Thursday, January 11, 2024.

Please note that the hotel will undergo a complete water change due to legal inspection on the following dates/times: 15/1/2023 - 16/1/2023, close all day.

During this period, we will be suspending the use of the pool in Evian Spa Tokyo (5th floor).

*We will resume operations from 6:30 am on Wednesday, January 17th.

*During the above period, the following facilities and services will be open.

- Fitness room

- Hot bath facilities (men and women)

- treatment

Monday, August 19th and Tuesday, August 20th, 2024

Notice of temporary closure of the restaurant and bar on the 1st floor

Due to maintenance of the restaurant, lounge, and bar on the first floor of the hotel, the following stores will be temporarily closed.

We apologize for any inconvenience this may cause and appreciate your understanding.

Target stores/date and time

Grand kitchen (1F)

Monday, August 19, 2024 Closed all day

Closed until 11:30 am on Tuesday, August 20, 2024

* We will be open for lunch (11:30 am) on Tuesday, August 20th.

The Palace Lounge (1F), Royal Bar (1F)

Monday, August 19, 2024 Closed all day

*We will be open as usual on August 20th (Tuesday).

Breakfast information during the closure period

Breakfast will be temporarily open on Monday, August 19th and Tuesday, August 20th, 2024 as follows.

Location: Banquet Hall Yamabuki (4F)

Offer time: 7:00 am – 10:30 am L.O. (11:00 am Close)

*Breakfast at Yamabuki is reserved for hotel guests only.

inquiry

Grand Kitchen Tel: 03-3211-5236 (10:00 am – 10:00 pm)

The Palace Lounge Tel: 03-3211-5309 (11:00 am – midnight)

Royal Bar Tel: 03-3211-5318 (11:00 am – midnight)

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

FAQs about Palace Hotel Tokyo

  • Check-in at Palace Hotel Tokyo is from 3:00 PM, and check-out is until 12:00 PM.

  • Palace Hotel Tokyo is 1.8 miles from the center of Tokyo. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Palace Hotel Tokyo is popular with guests booking family stays.

  • Palace Hotel Tokyo has 1 restaurant:

    • レストラン #1

  • Palace Hotel Tokyo offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Spa facilities
    • Swimming pool

  • The prices at Palace Hotel Tokyo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Palace Hotel Tokyo include:

    • Double
    • Twin
    • Suite
    • Triple