• City view
  • Pet friendly
  • Swimming pool
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Facing the Imperial Palace, the luxurious Shangri-La Tokyo is conveniently located right next to JR Tokyo Station. Aside from a 20-yard heated indoor pool and a spa, the hotel also provides restaurants and a lobby lounge. Shangri-La Tokyo is a 2-minute walk from Otemachi Subway Station (Tozai Line, Exit B7) and a 3-minute walk from Nihonbashi Subway Station (Ginza Line, Exit A3). Via the Narita Express Train, it is an hour's journey from Narita Airport, while Haneda Airport is 30 minutes by car. The hotel staff can pick up guests from the Tokyo Station's platforms with an advance request. Occupying the top 11 floors of Marunouchi Trust Tower Main building, the elegant and spacious rooms feature floor-to-ceiling windows with city or bay views overlooking the Imperial Palace, Tokyo Sky Tree and Mount Fuji on clear days. All come with a flat-screen TV with pay-per-view channels, DVD player, BOSE sound systems and an private bathroom. A mini-bar and coffee machine are offered. Using various Asian techniques, CHI, The Spa at Shangri-La provides a range of treatments and relaxing massages. The Health Club has modern gym equipment featuring a heated swimming pool available 24-hours. Horizon club and suite guests have exclusive access to the Horizon Club lounge located the top floor with concierge service.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property Highlights

Located in the heart of Tokyo, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Asian, Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
8.0
Location
9.5
Free WiFi
7.5
High score for Tokyo
Select topics to read reviews:

See what guests loved the most:

  • Rikako
    United States of America United States of America
    Beautiful overall Friendly helpful cheerful staff
  • Z
    United States of America United States of America
    The breakfast may be a weakness comparing to the hotel we stayed at Yokohama. The choices are very limited.
  • Connie
    Singapore Singapore
    Great location, excellent staff, comfortable and spacious room

Hotel area info

Restaurants
2 Restaurants On Site

  • The Lobby Lounge
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Traditional • Modern • Romantic
    • Dietary options
      Halal • Vegetarian • Vegan
  • なだ万
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambience
      Traditional

Amenities of Shangri-La Tokyo
Great facilities! Review score, 9.4

Most popular amenities
  • Indoor swimming pool
  • Non-smoking rooms
  • Free WiFi
  • Parking on site
  • Airport shuttle
  • Fitness center
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
  • Live music/Performance
    Additional charge
  • Cooking class
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Hot tub
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • iPod dock
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs ¥4,500 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Baby safety gates
  • Books, DVDs or music for children
  • Board games/puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Private entrance
  • Car rental
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • Arabic
  • German
  • English
  • French
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Malay
  • Cantonese
  • Chinese

House rules

Shangri-La Tokyo takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash Shangri-La Tokyo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests who require the free train station escort must provide their train arrival schedules directly to the hotel.

Please contact the property directly prior to your stay in order to request an extra bed, as different rates are applied.

As of 01 January 2019, the property will be entirely nonsmoking.

Please note that the fitness center's saunas and spa bath facilities are closed until further notice.

This hotel is offering emergency medical insurance coverage of up to USD 184,000 to eligible international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel.

Please inform Shangri-La Tokyo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Shangri-La Tokyo

  • Guests staying at Shangri-La Tokyo can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Asian
    • Buffet

  • Shangri-La Tokyo has 2 restaurants:

    • The Lobby Lounge
    • なだ万

  • Shangri-La Tokyo is 2.3 miles from the center of Tokyo. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Shangri-La Tokyo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Shangri-La Tokyo offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Cooking class
    • Spa/Wellness packages
    • Walking tours
    • Steam room
    • Live music/Performance
    • Fitness classes
    • Personal trainer
    • Bicycle rental
    • Swimming pool
    • Fitness
    • Bike tours
    • Foot bath
    • Locker rooms
    • Spa facilities

  • Check-in at Shangri-La Tokyo is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Shangri-La Tokyo include:

    • Twin
    • Double

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Shangri-La Tokyo on this page.