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Surrounded by a beautiful 400-year old Japanese garden, Hotel New Otani Tokyo is located in central Tokyo and offers comfortable accommodations less than a 10-minute walk from 5 subway lines. New Otani Hotel is just 984 feet from Akasaka-Mitsuke Subway Station. From this station the Ginza, Shibuya and Shinjuku areas can all be reached in less than a 10-minute subway ride. The room has large full-height windows that extend from the foot to the ceiling with a sense of openness. Some rooms have views of the hotel's Japanese garden or Shinjuku New City Center. Hotel New Otani features an incredible 37 dining options, ranging from international cuisine to authentic Japanese dishes – everything from French and Italian to tempura and teppanyaki.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free private parking available at the hotel


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Availability

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Guest reviews

Categories:

Staff
9.2
Facilities
8.7
Cleanliness
9.1
Comfort
9.2
Value for money
7.9
Location
8.7
Free WiFi
8.9
High score for Tokyo
Select topics to read reviews:

See what guests loved the most:

  • Collins
    United States of America United States of America
    Japanese gardens are amazing. The room, including the bed was super comfortable. They provided a great selection of toiletries.
  • Rosmil
    United States of America United States of America
    I loved this hotel, people are very helpful, the breakfast was variety, the garden was exceptional beautiful, eat breakfast in the morning watching the garden was the most nice experience
  • Jacquelyn
    United States of America United States of America
    The room we stayed in was very spacious with walk in closet, large bath and large living space. Extremely comfortable. Beautiful gardens and walkable distance to the train station. As always, the staff is really nice, informative, and will go...

Hotel area info

Restaurants
2 Restaurants On Site

  • SATSUKI
    • Cuisine
      Japanese • European
    • Ambience
      Family-friendly • Traditional
  • VIEW & DINING THE Sky
    • Cuisine
      Chinese • Japanese • Pizza • Sushi • European

Amenities of Hotel New Otani Tokyo The Main
Great facilities! Review score, 8.7

Most popular amenities
  • Non-smoking rooms
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Spa
  • 2 restaurants
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Bicycle rental
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Hair/Beauty salon
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Hair treatments
  • Makeup services
  • Facial treatments
  • Beauty services
  • Spa
    Additional charge
Languages Spoken
  • English
  • Japanese

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel New Otani Tokyo The Main takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UC JCB Diners Club American Express Cash Hotel New Otani Tokyo The Main accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note smoking is not permitted in guestrooms.

Please note that different policies and additional supplements may apply under the following circumstances:

- When booking for 14 people or more

- When booking 10 rooms or more

- When staying for 12 consecutive nights or more

A breakfast fee will apply to those children ages 4-12 sleeping in existing beds. Also guests will be asked to pay a difference if having breakfast at the Satsuki restaurant.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Hotel New Otani Tokyo The Main

  • Check-in at Hotel New Otani Tokyo The Main is from 3:00 PM, and check-out is until 12:00 PM.

  • Hotel New Otani Tokyo The Main offers the following activities/services (charges may apply):

    • Spa
    • Haircut
    • Makeup services
    • Hairstyling
    • Beauty services
    • Hair coloring
    • Hair treatments
    • Body treatments
    • Bicycle rental
    • Facial treatments

  • Yes, Hotel New Otani Tokyo The Main is popular with guests booking family stays.

  • Hotel New Otani Tokyo The Main has 2 restaurants:

    • VIEW & DINING THE Sky
    • SATSUKI

  • Hotel New Otani Tokyo The Main is 2,300 feet from the center of Tokyo. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel New Otani Tokyo The Main may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hotel New Otani Tokyo The Main include:

    • Double
    • Triple
    • Twin
    • Twin/Double